Return policy
VeganVeda Return Policy
At VeganVeda, we are committed to providing you with the highest quality organic, and plant-based products. If you are not completely satisfied with your purchase, we're here to help!
1. Eligibility for Returns
- Returns are accepted within 7 days of delivery.
- The product must be unused, unopened, and in its original packaging.
- Items that are damaged, opened, or used will not be eligible for return.
- Proof of purchase (order confirmation or receipt) is required.
2. Non-Returnable Items
- Perishable goods (such as powders or oils) once opened.
- Personalized or custom-made products.
- Items purchased on sale or during promotions.
3. Return Process
To initiate a return, please follow these steps:
- Email us at veganveda.help@gmail.com with your order number and reason for return.
- Our customer support team will review your request and provide return instructions.
- Once we receive the product and inspect it, we will notify you about the approval or rejection of your return.
5. Damaged or Incorrect Products
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with images of the product and packaging. We will arrange for a replacement or issue a full refund.
6. Contact Us
For any return-related queries, please reach out to us at:
Email: veganveda.help@gmail.com
Phone: 8817924553
We value your trust and support in choosing VeganVeda for your wellness journey!